Shipping + Refund/ Return Policy
Shipping
Orders leverage standard shipping in the U.S. Please allow 1-2 business days for our warehouse to process orders. Please allow 3-5 business days for standard delivery after the order has been placed. *Excludes Pre-Order scenarios.
International Orders typically take anywhere from 1-2 business days for our warehouse to process. Delivery times vary. Our warehouse is located in the Central U.S.
Refunds and Returns
Last updated: 4/20/2026
We want you to feel confident in your purchase. If you’re not fully satisfied, we’re here to help.
1. Policy Availability
This Return & Refund Policy is publicly accessible on our website and can be found via:
The website footer
The Returns/Refunds page
Any relevant purchase or checkout pages
No login, sign-up, or personal information is required to view this policy.
2. Returns Eligibility
You may request a return if:
The item was purchased directly from our website
The request is made within 3 days of delivery
The item is unused, unopened, and in its original packaging (unless defective or damaged)
We reserve the right to deny returns that do not meet these conditions.
3. Non-Returnable Items
The following items are not eligible for return:
Final sale or clearance items
Gift cards
Perishable goods or consumables (if opened)
4. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect:
Contact us within 3 days of delivery
Provide your order number and photo evidence
We will offer a replacement, refund, or store credit at no additional cost.
5. Return Process
To initiate a return:
Contact us at hello@hyperlyteliquidperformance.com with your order number and specific request
Wait for return authorization and instructions
Ship the item back using the provided instructions
Important: Returns sent without prior authorization may not be accepted.
6. Return Shipping
Hyperlyte will be responsible for return shipping costs up to $20 USD. Additional will be covered by the purchaser, unless the item is defective or incorrect.
Original shipping charges are non-refundable unless required by law
7. Refunds
Once your return is received and inspected:
Approved refunds will be issued to your original payment method
Processing time: 1-3 business days
You will receive confirmation once your refund has been processed.
8. Exchanges
We offer direct exchanges on all apaprel. If you need a different item:
Contact hello@hyperlyteliquidperformance with your original Order number and requested exchange details
The Hyperlyte team will prepare a return label and take care of the exchange with teh newly requested size
9. Order Cancellations
Orders may be canceled if they have not yet been processed or shipped.
Contact us as soon as possible at hello@hyperlyteliquidperformance.com.
10. Contact Information
For any questions regarding returns or refunds, contact us at:
Email: hello@hyperlyteliquidperformance.com
Response Time: [24–48 hours]
11. Policy Consistency
This policy is consistently displayed across our website, including:
Footer links
Returns/Refunds page
Checkout or purchase-related pages
12. Country & Language
This policy is written in English and applies to customers purchasing within the United States and countries that we currently offer direct shipping to.