Shipping + Refund/ Return Policy

Shipping

Orders leverage standard shipping in the U.S. Please allow 1-2 business days for our warehouse to process orders. Please allow 3-5 business days for standard delivery after the order has been placed. *Excludes Pre-Order scenarios.

International Orders typically take anywhere from 1-2 business days for our warehouse to process. Delivery times vary. Our warehouse is located in the Central U.S.

Refunds and Returns

Last updated: 4/20/2026

We want you to feel confident in your purchase. If you’re not fully satisfied, we’re here to help.

1. Policy Availability

This Return & Refund Policy is publicly accessible on our website and can be found via:

  • The website footer

  • The Returns/Refunds page

  • Any relevant purchase or checkout pages

No login, sign-up, or personal information is required to view this policy.

2. Returns Eligibility

You may request a return if:

  • The item was purchased directly from our website

  • The request is made within 3 days of delivery

  • The item is unused, unopened, and in its original packaging (unless defective or damaged)

We reserve the right to deny returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items

  • Gift cards

  • Perishable goods or consumables (if opened)

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 3 days of delivery

  • Provide your order number and photo evidence

We will offer a replacement, refund, or store credit at no additional cost.

5. Return Process

To initiate a return:

  1. Contact us at hello@hyperlyteliquidperformance.com with your order number and specific request

  2. Wait for return authorization and instructions

  3. Ship the item back using the provided instructions

Important: Returns sent without prior authorization may not be accepted.

6. Return Shipping

  • Hyperlyte will be responsible for return shipping costs up to $20 USD. Additional will be covered by the purchaser, unless the item is defective or incorrect.

  • Original shipping charges are non-refundable unless required by law

7. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method

  • Processing time: 1-3 business days

You will receive confirmation once your refund has been processed.

8. Exchanges

We offer direct exchanges on all apaprel. If you need a different item:

  • Contact hello@hyperlyteliquidperformance with your original Order number and requested exchange details

  • The Hyperlyte team will prepare a return label and take care of the exchange with teh newly requested size

9. Order Cancellations

Orders may be canceled if they have not yet been processed or shipped.
Contact us as soon as possible at hello@hyperlyteliquidperformance.com.

10. Contact Information

For any questions regarding returns or refunds, contact us at:

Email: hello@hyperlyteliquidperformance.com
Response Time: [24–48 hours]

11. Policy Consistency

This policy is consistently displayed across our website, including:

  • Footer links

  • Returns/Refunds page

  • Checkout or purchase-related pages

12. Country & Language

This policy is written in English and applies to customers purchasing within the United States and countries that we currently offer direct shipping to.